San Marcos Mercury | Local News from San Marcos and Hays County, Texas
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April 23rd, 2009
Time Warner honors local supervisor

STAFF REPORT

Jacob Bowers, a customer service supervisor for Time Warner Cable’s San Marcos office, has received the company’s Total Quality Service Award.

The award honors employees who consistently outperform expectations to provide the best possible service and products to customers.

Bowers has been an employee of Time Warner for eight years. Along with the award, he will receive a commemorative certificate and an invitation to the annual TQS retreat.

“Without customers, none of us would have a job,” said Bowers. “It’s important to treat them with the respect they deserve.”

Said Stacy Schmitt, vice president of communications for Time Warner Cable Central Texas, “Good customer service is important to us. That’s why our company rewards employees like Jacob (Bowers) who consistently provide courteous and professional service to Time Warner Cable subscribers.”

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