San Marcos Mercury | Local News from San Marcos and Hays County, Texas
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December 5th, 2008
Possible problem with county tax bills

The Hays County Tax Office has discovered a computer software issue that may have caused a possible error on your current tax bill. If you claimed an over 65 or disability exemption that was first granted in 2007, you need to check your bill carefully.

You need to contact us if any of the following errors have occurred on your tax bill: if you had a freeze on your 2007 school tax portion of the bill and have not made any changes to your property in the last year, you should not see an increase in the school tax portion of your bill; or if you should have a transfer certificate reflected on your 2008 tax bill it is likely that your bill is incorrect. Finally if you have not received a tax bill on a property you have purchased in the last year you need to contact the tax office.

These errors were not made by the Hays County Central Appraisal District or the Hays County Tax Office but are problems with the transfer of data from one system to another. We are working closely with our software vendor to correct these errors.

Please take the time to look at your bill closely and contact the San Marcos office (393-5545) if you have any questions about the bill you received. As you can imagine this will cause an increase in the number of phone calls that we receive and I ask for your patience and understanding as we work with each of you to get this resolved.

I am committed to correcting these errors as quickly as possible and as always am here to serve you.

Luanne Caraway
Hays County Tax Assessor-Collector

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